Who we are
Effective Date: 27-02-2026
Welcome to JUAA (“we”, “our”, “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.juaa.co.in and use our services for both individual (B2C) and business (B2B) purposes.
By accessing or using our website, you agree to this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
A. Personal Information
- Full Name
- Company Name (for B2B customers)
- Email Address
- Phone Number
- Billing & Shipping Address
- GST or Tax Identification details (for B2B transactions)
- Payment information (processed securely via third-party payment gateways)
B. Technical & Usage Data
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on website
- Referring URLs
This information helps us improve performance, security, and user experience.
2. How We Use Your Information
We use collected information to:
- Process orders and bulk purchase inquiries
- Provide customer support
- Respond to business partnership requests
- Improve website performance
- Send order updates and important service communications
- Prevent fraud and ensure security
- Comply with legal and tax regulations
We do not sell personal data to third parties.
3. Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to:
- Improve website functionality
- Analyze traffic via tools such as Google Analytics
- Measure marketing performance
- Provide a better user experience
You can disable cookies through your browser settings.
4. Third-Party Services
We may use trusted third-party services including:
- Payment gateways
- Shipping partners
- Analytics providers (Google, Bing)
- Advertising platforms
These third parties process data only for specific purposes and under strict confidentiality obligations.
We may share your information only with:
5. Data Sharing
We may share your information only with:
- Payment processors
- Shipping & logistics providers
- Legal authorities when required by law
We do not share personal data for unrelated marketing purposes.
6. Data Security
We implement industry-standard security measures including:
- SSL encryption
- Secure servers
- Restricted internal access
- Regular monitoring
While we take strong precautions, no system can guarantee complete security.
7. B2B Customer Data
For business clients, we may retain transaction history, GST details, and company contact information for accounting, tax compliance, and repeat order facilitation.
8. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of data
- Withdraw consent for marketing communication
To exercise these rights, contact us at:
📧 hi@juaa.co.in
9. Data Retention
We retain personal and business data only as long as necessary for:
Dispute resolution
Order fulfillment
Legal compliance
Tax and accounting requirements
10. Children’s Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect data from minors.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
12. Contact Information
If you have any questions about this Privacy Policy, please contact:
PATEL INFOTECH
109K Osian Building Nehru Place, New Delhi -110019
Email: hi@juaa.co.in
Phone: 8700022900